If you don’t, we recommend contacting their support team. If you downgrade at, you’ll receive an email confirmation with the subject line "Dropbox Plan will not renew" from you downgrade through your mobile app store, you may receive an email from that provider. You’ll receive an email confirmation that your subscription has been canceled.Ĭheck that your downgrade has been processed If so, you’ll need to cancel your plan from the app store on your device. Note: If you don’t see Cancel plan, you may have purchased Dropbox on your mobile device. Click Cancel plan at the bottom of the page.Click your avatar (profile picture or initials) in the top-right corner.
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